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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Barbara Hoffman

Barbara Hoffman

August 5, 2026

5  out of  5
rating by Barbara Hoffman
"When I have a question I
Can always speak to the agent on the phone and get an answer immediately
When talking to anyone of Bens staff I resolve any problem needed"
We responded:
"Barbara, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Ben Carr’s Team!"
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Lisa Maulhardt

August 5, 2026

5  out of  5
rating by Lisa Maulhardt
"Ben's team, Philip especially, has always served us with kindness and responsiveness. We're appreciative of their partnership."
We responded:
"Lisa, thank you for your 5-star review - we truly appreciate your feedback and are so glad you had a positive experience with our team here in San Francisco. If you need anything at all, don’t hesitate to reach out! - Your State Farm Agent Ben Carr and Team "
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Matthew Newell

August 4, 2026

5  out of  5
rating by Matthew Newell
"Professional and friendly office for car insurance coverage. Worked with Phillip he was great. Highly recommended if you’re looking at auto policies."
We responded:
"Thank you so much for the 5 stars, Matthew! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
Profile photo of Lily Fu

Lily Fu

August 3, 2026

5  out of  5
rating by Lily Fu
"Ben and his team, especially Phillip has always been very responsive, and professional. They even offer premium reduction when the policies change to our favors. Appreciate the support we have been receiving for years!"
We responded:
"Lily, thank you for the fantastic review! We’re always here to support you with your insurance needs in San Francisco. "
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Andrew Poole

July 31, 2026

5  out of  5
rating by Andrew Poole
"Be and Philip are the best in the biz! Thanks!"
We responded:
"Andrew, thank you so much for the 5-star rating! If you ever have questions or need assistance, our team is always here to help. "
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Patrick Lee

July 30, 2026

5  out of  5
rating by Patrick Lee
"Just spoke with Andres Sandoval on the phone for some policy information and am grateful for a very pleasant chat. He helped me with everything I needed and gladly answered all my questions. Very personable agent and I would recommend anyone to their office for excellent customer service."
We responded:
"Hi Patrick, we really appreciate your review! We’re so glad you had such a positive experience with my team and I here in San Francisco.  If you ever need help, we are just a phone call away!  - Your State Farm Agent, Ben Carr "
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Andrey Snigorenko

July 29, 2026

5  out of  5
rating by Andrey Snigorenko
"I had an outstanding experience with Ben, Eduardo, and their team at State Farm Insurance. They went above and beyond my expectations from start to finish.

I have been working with them for my homeowners insurance, and when my SUV was involved in an accident, they made the claims process smooth and stress-free. They coordinated seamlessly with Alioto’s Auto Body, a certified repair shop, ensuring everything was handled professionally and efficiently.

The communication between State Farm and Alioto’s Auto Body was excellent. The entire process was well organized, the service was prompt, and everything was completed on time. Their teamwork gave me confidence that my vehicle was in great hands.

Ben, Eduardo, and their team were knowledgeable, responsive, and truly cared about providing outstanding customer service. I highly recommend them to anyone looking for an insurance team that is reliable, professional, and committed to taking great care of their customers.

If I could give them 10 stars instead of 5, I absolutely would!"
We responded:
"Thanks so much for the fantastic rating, Andrey! We’re so glad you had a great experience with our team. Don’t hesitate to reach out anytime—we’re here for you! "
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Alok Mooley

July 29, 2026

5  out of  5
rating by Alok Mooley
"These guys are amazing, help you get the best deals and insurance premiums!"
We responded:
"Thank you for the 5-star review, Alok! Here on State Farm Agent Ben Carr’s Team, we are proud to serve our community and appreciate your recognition. "
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Lucas Morimoto

July 28, 2026

5  out of  5
rating by Lucas Morimoto
"Smooth and helpful service for auto insurance. Whenever I have an issue or question they are always there to help."
We responded:
"Thanks so much for the amazing review, Lucas! We really appreciate your support here in San Francisco. Just reach out anytime if you need us - we’re here for you. "
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mireya montiel

July 22, 2026

5  out of  5
rating by mireya montiel
"Super happy Andres was able to help me get auto insurance! Highly recommend them!!"
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Jamie Hibben

July 21, 2026

5  out of  5
rating by Jamie Hibben
"Great service, I trust them. Actively polite and helpful."
We responded:
"Jamie, thank you for the fantastic rating! We’re committed to providing honest, reliable service, so we’re so glad that came through in your experience. "
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Steve Collier

July 21, 2026

5  out of  5
rating by Steve Collier
"Friendly staff and ben very attentive to our insurance needs."
We responded:
"Wow, thank you for the 5-star review, Steve! We truly appreciate your support. If you ever need anything, we’re just a call or message away. "
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Joesif Osterheldt

July 20, 2026

5  out of  5
rating by Joesif Osterheldt
"Had the best experience with Andres, he understood the circumstances coming from another state and made it super streamlined and smooth for our family’s transition. He even went above and beyond and communicated with our previous agency to get things solidified so we didn’t have to do those things ourselves. Absolute 10/10 gentleman and provided an even better experience!!"
We responded:
"Thank you so much for your wonderful feedback of us here at Ben Carr’s State Farm Insurance office! We’re so glad you had a positive experience with us.  Please give us a call or send us an email if we can help you with anything additional. - Ben Carr’s Insurance Team "
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Lynda Ruiz

July 20, 2026

5  out of  5
rating by Lynda Ruiz
"Ben Carr and his staff are knowledgable and friendly. They return calls quickly and are able to explain their products and pricing clearly."
We responded:
"Lynda, thank you so much for the wonderful review! We really appreciate your kind words. If you ever need anything, our San Francisco insurance team is always here and happy to help. "
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Maribel Herrera

July 16, 2026

5  out of  5
rating by Maribel Herrera
"I had a great experience working with Andres. He was, knowledgeable, professional, and made the insurance process easy to understand. I highly recommend them for their excellent service."
We responded:
"Maribel, we’re so grateful for your 5-star review - thank you for taking a moment to share your experience with my San Francisco insurance team! - Your State Farm Agent, Ben Carr "
Profile photo of Steven Benders

Steven Benders

July 15, 2026

5  out of  5
rating by Steven Benders
"Ben made it extremely easy to insure my VSETT 11+ electric scooter (something that not every insurance provider does). He is very knowledgeable and guided me through the process. I definitely recommend him, especially if you ride a PEV!

Update (7/2026)
Eduardo has been especially helpful in assisting with my scooter insurance changes! Thank you!"
We responded:
"Steven, you have a great scooter. I love the VSETT 11+ electric scooter. It makes sense you would want to insure it. I am glad we are able to help get you insured on your electric scooter. Thank you for your business. "
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Austin Hsieh

July 13, 2026

5  out of  5
rating by Austin Hsieh
"State Farm is an amazing and well respected insurance institution with highly productive and responsive agents and managers like Ben Carr and Philip Pierce. Their services are phenomenal and impressive!"
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Ben Carr’s Team. "
Profile photo of Patrick Meyer

Patrick Meyer

July 13, 2026

5  out of  5
rating by Patrick Meyer
"Philip reached out to me to let me know that my rate was going down which is refreshing in our current times. Very friendly and professional"
We responded:
"Thank you so much for the 5-stars, Patrick! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Ben Carr’s Team anytime."
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Becky Yu

July 10, 2026

5  out of  5
rating by Becky Yu
"Philip in Ben Carr’s team always provides excellent customer service and quick turnaround whenever I reach out. I’ve had the best experience working with them for any insurance related inquiries. Go team!"
We responded:
"Becky, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
Profile photo of Joe Ujcic

Joe Ujcic

July 10, 2026

5  out of  5
rating by Joe Ujcic
"Handled my auto insurance claim expeditiously and professionally. Got my deductible returned promptly."
We responded:
"Joe, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Ben Carr’s Team here in our San Francisco office. "
Profile photo of Diosa Blooms

Diosa Blooms

July 9, 2026

5  out of  5
rating by Diosa Blooms
"We always contact Eduardo when we need help preparing paperwork for events. They are very responsive and wonderful to work with each time!"
We responded:
"Thank you for the feedback! We are happy to help your business."
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michelle bedolla

July 9, 2026

5  out of  5
rating by michelle bedolla
"Communication is great. Thank you Philip for always being helpful."
We responded:
"michelle, thank you for your wonderful review of State Farm Agent Ben Carr’s Team!"
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Barry Schneider

July 2, 2026

5  out of  5
rating by Barry Schneider
"excellent service as always"
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
Profile photo of Alice Margarett Lorenzo

Alice Margarett Lorenzo

July 1, 2026

5  out of  5
rating by Alice Margarett Lorenzo
"Andres Sandoval is really helpful. I browsed for a plan and he sent me 3 different quotes. This gave me the freedom to choose the best plan that suits my budget. It’s also a plus that the process was quick that I got to do it during my break time at work. Thank you Andres!"
We responded:
"Alice, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Ben Carr’s Team—we are always here to help!"
Profile photo of Oliver Williams

Oliver Williams

June 30, 2026

5  out of  5
rating by Oliver Williams
"Very friendly and helpful crew who have gone above and beyond for me more than once."
We responded:
"Oliver, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Ben Carr’s Team—we are always here to help!"